InsightsEval provides independent evaluation and analytical support across programmes and services. We help organisations move from planning through evaluation to reporting and improvement.
Assessment of complete programmes and initiatives to determine whether intended outcomes and longer-term impact are achieved.
Impact Evaluation: Measure long-term effects and overall success to demonstrate value to stakeholders.
Outcome Evaluation: Assess whether defined objectives and short-term goals have been achieved.
Cost-Effectiveness & ROI Analysis: Analyse whether results justify financial investment using data-driven methods.
Theory of Change & Logic Models: Map how activities lead to outputs, outcomes, and impact.
Focused reviews of specific services and operations to improve quality, efficiency, and user experience.
Process & Implementation Evaluation: Identify bottlenecks, risks, and inefficiencies in service delivery.
User & Customer Satisfaction Surveys: Collect structured feedback to improve experience and outcomes.
Service Quality Auditing: Compare performance against internal or external standards.
Performance Metric (KPI) Design: Develop indicators to monitor service performance over time.
Support to prepare for evaluation and to build durable internal capability.
Needs Assessments: Identify problems, gaps, and priorities before programmes or services are launched.
Monitoring & Evaluation (M&E) Frameworks: Design structured systems for data collection, analysis, and reporting.
Evaluation Training & Coaching: Deliver workshops and coaching to strengthen internal skills.
Data Collection & Survey Design: Design qualitative and quantitative tools such as interviews, focus groups, and surveys.